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Condo Smarts: Manager has it wrong

Dear Tony: We had our AGM on Saturday, and our property manager ended up chairing our meeting. The manager also did registration, certified proxies and took the minutes.
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The strata council president doesn't have the power of veto. And the manager doesn't get a vote at all. The rest of the council can outvote them. And contrary to what some people think, the Strata Property Act isn't a guideline Ñ it's a provincial law.

Dear Tony: We had our AGM on Saturday, and our property manager ended up chairing our meeting. The manager also did registration, certified proxies and took the minutes.

Needless to say, the owners have lost confidence in the manager, and we tried to wrestle control of the meeting away from the chair once the proceedings turned ugly.

When we got to our annual budget, an owner proposed an amendment to the snow-removal item in the budget, which would have entailed a slight decrease in our strata fees, but the property manager told us this would be considered a significant amendment, and not permitted under the Strata Property Act.

Several owners had copies of the Act and raised the matter as a point of order, and the manager ruled them out of order and called for the vote on the budget. The budget was defeated, because the owners did not want to approve $15,000 for snow removal when we normally pay less than $1,000, and now we have to incur the expense of another meeting because of the stupidity of the manager.

Perhaps they might listen if you explain this to them.

Carol E., Richmond

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Dear Carol: Strata corporations rely on their managers, consultants and contractors for their knowledge and advice. Here are five significant errors l have corrected in the last week. If your agents or contractors are getting one of these topics wrong, it might be time for a change.

Error No. 1: You can’t amend the budget at the AGM.

The Strata Property Act ( 103-4) specifically permits a strata corporation to amend an annual budget at the AGM before it is put to vote. That includes the contingency contributions and expense and revenue items. Just make sure your revenues and expenses balance. The budget in the notice package is simply proposed.

Error No. 2: The act does not permit a strata to amend the annual budget to increase it.

There are no limitations on the amendments under the act to the annual budget, provided the owners by majority vote approve the amendment and the budget as amended is approved. Try to determine the consequences of the amendments before they are ratified. For example, a 50 per cent to 100 per cent increase in strata fees is permitted, but it may put the majority of owners in financial jeopardy.

Error No. 3: Sections created by the owner-developer cannot be changed or reversed by the strata corporation.

Any bylaws created by the owner-developer may be amended by the strata corporation, including the repeal or amendment to sections bylaws. It is important to remember that if you are amending bylaws with sections or residential and non-residential strata lots, both the residential and non-residential strata lots, and of course the sections, must vote separately on the amendments for them to be valid. Make sure that the notice also includes the separate resolutions and voting provisions and that these are accurately recorded in the minutes, and that you have reviewed any voting amendments in the bylaws for non-residential strata lots.

Error No. 4: The schedules for voting and fees in the disclosure statement apply to the strata corporation.

The schedule of unit entitlement and voting entitlement published in the owner-developer’s disclosure statement are simply estimates and projections and are officially created when the survey is complete, and the survey documents are filed in the Land Title Registry. The disclosure statement is basically a document between the developer and first-time buyers about what they intend to provide to the buyers, and the basic initial operations of the strata. There are valuable documents such as the rental disclosure statement, parking and storage-locker leases and licences, and air space parcel agreements, that every strata corporation needs to retain and review.

Error No. 5: In the first two years of the strata, don’t contact the warranty provider because the developer is responsible for the building.

The warranty period begins on the date of the first conveyance or first occupancy. It is valuable for a new strata to maintain a positive working relationship with the developer; however, in order to protect your strata interests, you must file warranty claims in writing to the warranty provider, otherwise you will pass the limitation periods in the warranty, such as two years (all components), five years (building envelope) and 10 years (structure). Your warranty has a claim value of $100,000 per unit to a maximum of $2.5 million. If you, or your agent if instructed, fail to file written claims in the time periods, you will lose the coverage. Read your policy to determine the expiry dates.

Carol’s strata is a good example of what not to do. The strata will pay a hefty cost for the error of the manager, as each notice and meeting cost their strata over $2,500, not including the time of the owners and council members to attend another meeting.

Misinformation is a significant cause of conflict in strata corporations, for which we all pay a higher price economically and socially.

Carol’s strata contacted the owner of the management company, who graciously agreed to pay all the costs for the notice and the second meeting.

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Tony Gioventu is executive director of the Condominium Home Owners’ Association. Send questions to him by email: [email protected]. The association’s website is www.choa.bc.ca.