Off-shoring of back-office work to India, a trend among banks and accounting firms, came under new scrutiny with allegations that Standard Chartered Plc moved compliance oversight work dealing with Iranian banking transactions to India to avoid U.S. regulators.
Cost savings, not escaping regulatory oversight, are generally assumed to be the primary goal of sending back-office work to India, where employees are paid far less than in the United States and much of Europe.
New York State's bank regulator accused Standard Chartered on Monday of setting up an offshore regulatory compliance system dealing with Iranian banking transactions that was "a sham" meant to escape U.S. Treasury Department oversight.
Regulator Benjamin Lawsky, head of the New York Department of Financial Services, issued an order accusing Standard Chartered of hiding 60,000 transactions tied to Iran worth $250 billion over a decade, resulting in substantial fees.
Standard Chartered Plc has said it "does not believe the order issued by the Department of Financial Services presents a full and accurate picture of the facts."
U.S. and European companies will move 750,000 jobs in information technology, finance and other business services to India and other low-cost nations by 2016, according to the Hackett Group Inc, a U.S. consultancy.
India, because of its English-speaking population and low wages, is an especially attractive offshoring destination.
